Production plants, digital controlling systems, production data collection systems, process control systems, PLCs, networks, different system-oriented software components – it is difficult and also expensive to maintain such a network of decentralized IT resources, diverse systems and machine assets and to guarantee an acceptable level of service at the same time.
For this reason, companies today are consciously focusing on a central IT system such as standardized, platform-independent MES solutions which play a part in consolidating and synchronizing existing production-oriented IT system environments.
However, when all applications and data in a company are controlled via a central integrated server, high availability and security become a central topic, especially for JIS/JIT production.
When machine downtime of just a few minutes costs a company several thousand euros, preventive measures become essential, especially for automotive suppliers.
The high availability concept of the iTAC.MES.Suite guarantees the smooth operation of business processes and, at the same time, high quality.
Even with a direct system connection (cross-platform, downward-compatible machine interfaces), there is no production downtime when there are problems with the server.
The SME (System Management Environment) and the SME monitor of the iTAC.MES.Suite enable a shorter reaction time for system support as well as a greatly improved information depth to increase reliability with 24/7 availability.
All hot-fixes, updates, system extensions, operating systems and operating system patches are pre-tested on a 1:1 system copy of the customer’s installation.
Extensive default software functions for emergencies are an integral part of the iTAC.MES.Suite.
Before the iTAC.MES.Suite is installed, customer-specific weak points are analyzed with the customer and security risks eliminated.
Updates are pre-tested at iTAC in Dernbach and all tasks are defined in relation to the time they were carried out.
With the help of the iTAC.MES.Suite, the periods when the system or corresponding machine needs to be shut down can be planned and, as a result, kept as short as possible.
Our qualified support team is also available to our customers 24 hours a day, 7 days a week.