In addition to the software solution itself, it is the services that we provide for our products that distinguishes us from other providers.
Installation, “go live” preparation, commissioning, adjustment, programming and administration – we accompany you during all stages and, together with our Professional Service, ensure problem-free processes.
Even before beginning a project, we analyze and evaluate the operational requirements such as IT environment, network, machinery, etc.. The detailed documentation of all work steps prior to and during installation is a valuable aid and essential for 1st, 2nd and 3rd level support.
We generally perform the initial installation on-site –the iTAC.MES.Suite standard software also allows us to carry out installation via remote control.